Simultaneously, it promotes revenue generation, secure communication and care coordination, while assisting medical professionals in the transition to a more value-based care model.
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As a native application available for download through iTunes or Google Play, DocsInk also works in tandem with its native Mac and PC desktop versions. The product has a sleek and intuitive user interface designed for efficiency and built to adjust to clinical work flows. “Converting the vast majority of our pilots to long term users, DocsInk’s success is greatly attributable to the continuing referrals of our growing user-base to other healthcare organizations across the nation”, says CEO Julie Thomas.Įliminating the flaws of complicated healthcare systemsĭocsInk is the only healthcare solution that offers a “download-and-go” feature, which allows providers and organizations to be up and running within minutes. Now, DocsInk supports thousands of users throughout the country, with new clients downloading the application every day. This created the opportunity to demonstrate the benefits of the application without transferring any risk to prospective clients.
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To combat this, DocsInk began putting their solution in the hands of as many potential clients as possible by way of a 30-day free trial. Though their solution was more complete and a better fit for the client, the lack of an extensive list of referenceable users and limited number of years in business posed challenges while growing the brand. Until the company had a mass number of users, it was difficult at times to garner the trust of new potential clients in order to win their business over more established companies.
Since its inception, DocsInk’s Charge Capture product has grown to encompass communication, patient census management, patient transition management, patient media management and customization to a granular level that allows the providers and organizations to create the application experience that best services their needs and workflows. DocsInk’s charge capture solution is used by hospital networks with campuses that cover hundreds of square miles in different towns and facilities and those who want to eliminate paper and maximize reimbursement. The news of their positive results spread quickly.
Working side-by-side with physicians, DocsInk ensured its solution was simple to adopt and easy to use, resulting in a 15% increase in revenue within 45 days. The genesis of DocsInk was its mobile charge capture application, which provided immediate revenue and work flow benefits to medical providers across the country. Simple to adopt system for streamlining workflow Saving time, maximizing revenue, improving clinical communication and facilitating care coordination. Thus, DocsInk was established to accommodate individual work flows. The firm developed a close relationship with its clients by learning about their specialty-specific processes and the challenges they faced on a daily basis. While running a healthcare consulting company, Co-Founders, Julie Thomas and Brad Hinely, had an opportunity to develop their own proprietary healthcare application to address the charge capture and communication challenges that their existing client base was experiencing. And DocsInk, LLC does its best every day to help providers overcome the revenue challenges associated with the shift towards value-based care.ĭocsInk, located in Wrightsville Beach, NC, was founded in 2012. As the emphasis on reducing per capita costs, improving clinical outcomes and increasing levels of patient satisfaction continues to grow within the healthcare industry, so does the need for simple solutions that support a collaborative and team-based method of care delivery. Although many healthcare providers are enthusiastic about adopting a mobile platform, some of them still need assistance to tailor their business processes with the technological changes. Emerging digital innovations are making it possible to securely access patients medical data, monitor their progress, and carry out a wide range of tasks all from a mobile device. The healthcare industry is growing and much of that growth is within the IT domain.
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